Privacy policy Best of Wines B.V

This is the privacy policy of Best of Wines B.V. (hereafter referred to as Best of Wines), located at Spiegelstraat 38c, 1405 HX in Bussum, The Netherlands. Best of Wines is registered at the Chamber of Commerce under registration number 32124683.

Best of Wines is responsible for the collection of personal data through the following websites:

www.bestofwines.com

www.bestofwines.nl

www.bestofwines.de 

www.bestofwines.fr

www.bestofwhiskies.com

www.bestofwhiskies.nl

www.bestofwhiskies.de

www.bestofwhiskies.fr

www.duchess-spirits.com

We reserve the right to adjust our privacy policy from time to time, and we advise you to review our privacy policy periodically. Changes to the policy will come into effect from the moment of publication on our website.

Which data does Best of Wines collect and for what purpose will it be used?

We collect the following data if so provided by the user when creating an account or purchasing of one of our products:

  1. Name

  2. Email address

  3. Telephone number

  4. Home or business address

  5. Purchase history

  6. (If an account is created) Password

  7. (If applicable) Company name and VAT number 

Logfile information

We collect data your Internet browser sends to our server when visiting our Website. This log file may contain information such as your IP address, browser type, browser version, pages visited on our website, the date and time of your visit, the time spent on our website, and other statistics relating to your visit. 

Analytical tools

We make use of third-party analytical tools. These tools help us to measure traffic and trends on our Website. These tools collect data sent by your computer or other devices, our website, the pages you visit, add-ons, and other information helpful to improve our websites. These tools make  use of ‘cookies’. Cookies are simple text files saved to the hard disk of the user’s computer or in the computer’s memory. Cookies on your computer cannot influence or harm other data stored on your computer. Cookies gather information from your logfile and logged behaviour anonymously. Google Analytics installs a permanent cookie into your browser cache to identify you. This cookie can only be used by Google. Google’s permissions to use and share information is defined and restricted under the ‘Google Analytics Terms of Use’ and the ‘Google Privacy Policy’. You can prevent Google from identifying you by disabling cookies in your browser.

Newsletter

If you sign up for one of our Newsletters, we store data necessary to send you our Newsletter, until you indicate no longer wishing to receive our emailing.

Unsubscribing from our Newsletter is possible by using the link at the bottom of our message. How long does Best of Wines store my data? Best of Wines stores personal data no longer than necessary for the purpose for which it was collected, compliant to the GPDR.

Credit card data

At the checkout, the Customer will have the option to store their debit or credit card details in their customer account with Best of Wines. In the event the Customer selects this option, the card information will be stored at the secure servers of our Payment Provider MultiSafepay on behalf of Best of Wines. The Customer hereby authorizes MultiSafepay to collect and store his/her debit or credit card information.

In case the Customer wants to delete the debit or credit card details from their account, they can send a mail to contactbow@bestofwines.com with the request to delete the card details.

Visiting Best of Wines

When visiting our shop or office, please be aware that security cameras are in operation. Visitors are notified of this upon entering the location(s). The security cameras are always visible. Footage from the cameras will be used to guarantee the safety of our customers and our personnel. Furthermore, the cameras can be used to guard our products.

In case of incidents, footage may be handed to law enforcement or the judicial system.

Reviewing your data

At any time you may opt to review which of your data is stored by Best of Wines by contacting our customer service. You can reach us by sending an email to contactbow@bestofwines.com

Through this channel it is also possible to adjust or remove your data. It is possible that after deletion, certain pieces of data will remained stored if this is necessary to complete a placed order or if this is a legal necessity. 

Objections.At any time you may object to the use of your personal data for marketing purposes. You can voice your objection by emailing to contactbow@bestofwines.com. Apart from this, all our emails for marketing purposes will contain the possibility to unsubscribe.

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